> Regulations

Shop rules

The seller of goods and services is the company Chocolate Bush with its registered office at ul. Łącznej 61, 34-323 Kocoń, NIP 5532414058, REGON: 243620711

The Regulations define the rules for the sale of products on www.chocolatebush.eu. To order familiarize yourself with these rules. By placing an order, Purchaser expressly declares that he understands and accepts the content of the regulations.

  1. ORDER
The order is accepted for processing at the time of confirmation by the Seller Chocolate Bush electronically (e-mail) or by telephone by the Purchaser of all the data contained in the order.

Orders are accepted by software website www.chocolatebush.eu or via e-mail. It is mandatory inclusion in the order form complete delivery address (name, street, house number, zip code, city) and contact information Employer (name, phone, e-mail).

Company Chocolate Bush can withdraw from the contract if the contracting authority gives incorrect or incomplete contact details or address, and taken by Chocolate Bush attempts to contact the client in order to supplement or improve the data fail.

After placing an order customer receives an e-mail to the address given in the order form confirmation that the order was received Chocolate Bush.

Admission to the order following:
  • for orders paid by bank transfer when your payment account Chocolate Bush,
  • for orders paid through PayPal and DotPay after receiving confirmation from the system of positive transaction authorization.
The order will be executed, provided that the product is in stock. In the event of unavailability of the goods covered by the contract Chocolate Bush contacted by the Employer, who will decide on how to perform the contract (partial realization, the waiting time; cancellation of the contract).

Chocolate Bush has the right to present all completed their products, even if they contain in whole or in part trademarks, trademarks or graphic designs belonging to the Purchaser or transmitted by the Employer. Customer declares that an order has the right to dispose of the transferred graphic characters and does so with the consent and knowledge of the owner. The Employer shall provide the same Chocolate Bush nonexclusive license, niegraniczonej in time for use by Chocolate Bush eventually transferred patterns logos or other graphic designs in the following fields of use: placement on websites Chocolate Bush, printed or broadcasted via internet advertising.

Company Chocolate Bush has at the moment a certain number of products. Execution of orders is the order in which confirmed orders until stocks are exhausted.

The customer can cancel your order or make changes to it before shipment. This is possible through contact e-mail or telephone: +48 794 374 696

  1. PRICES AND PAYMENT
All prices are in PLN and contain value-added tax. The price of each commodity is binding at the moment of the order.

Chocolate Bush reserves the right to change prices of products sold in your store, modify the offer, and cancel promotional and sales. In any case, however, Chocolate Bush is related to the offer it made to the Employer and approved by the Employer by placing an order.

The following forms of payment for ordered goods:

– by bank transfer directly to the account of Chocolate Bush: 08 1050 1070 1000 0091 0970 1327 (ING Bank Śląski S.A.)

– payment by Paypal, you can pay with a credit card if you do not have a PayPal account - receivable collected PayPal

- payment by the payment system DotPay

  1. SUPPLY OF GOODS
Each order is given the cost and delivery time. Orders are completed the next business day from receipt of the cash account Chocolate Bush. In the absence of placing the order number on the bank transfer by the Purchaser or incorrect enter the order number, the duration of the contract may be extended.

The term of preparing the order is a maximum of 2 working days after payment by bank transfer (determined by the impact of measures on account Sellers) or credit card (the date of authorization of the operation).

Chocolate Bush sends ordered goods via courier. Delivery orders depends on the method and place of delivery.

Delivery is guaranteed to a limited extent by the service provider (GLS or DPD), and subject to regulated due these companies. Shipping orders takes place on weekdays from Monday to Friday. Hours shipments of supplies, regulate the rules of service providers.

Information of the contract each is available by email or by phone at Chocolate Bush.

Delivery costs deliveries in Polish:

  • Courier – 16 PLN
For orders above 120 PLN gross shipping costs borne shop Chocolate Bush.

After an earlier e-mail or call to arrange a personal collection of the goods ordered at the headquarters of Chocolate Bush.

In the case of delivery outside the Polish conditions and shipping costs are determined in each case between the client and the Chocolate Bush individually. Shipments abroad can only be paid by credit card or wire transfer. Company Chocolate Bush does not implement foreign orders payable on delivery.

  1. QUALITY PRODUCTS
In the offer chocolates do not contain harmful substances prolonging shelf life. Leaving our company we are always checked for freshness.

Our products are packed very carefully, but we can not be held responsible for their complete safety during the implementation of the package. Therefore, if the packaging bears the traces of destruction, please not desired package or open it by courier / postman and check the contents. If the shipment is damaged please do not hesitate to contact our shop. Once we receive damaged goods, subject to availability of stock we will send you a new product or refund the costs incurred by the State.

Chocolate products are very fragile so and despite numerous security (the outer packaging, shipping carton, etc.) Because they are independent from us terms of delivery (courier) can be damaged, ukruszeniu. However, this does not change their taste qualities.

  1. RETURNS AND COMPLAINTS
According to the Act of March 2, 2000. On the protection of consumer rights and liability for damage caused by dangerous products (Journal of Laws No. 22, item. 271; hereinafter the "Law"), Article 7 paragraph. 1, within 10 days of delivery of the goods, the consumer has the right to reimburse him for any reason and to withdraw from the contract.

The complaint must be filed within 10 days from the date of delivery, in writing, to the address Chocolate Bush.

Complaints are processed within 7 working days from the date of receipt. In justified cases the goods will be exchanged for full value, and if it is not reimbursed the amount paid.

Returned goods should be sent together with the account number, which within 7 days Chocolate Bush will send the money in an amount equal to the price of purchased goods.

Return of product is possible only if the goods will be returned in the original packaging, will be complete, and with the label intact.

Reimbursement for any reason is possible only when the goods will be returned in the original packaging, will be complete and intact from label.

  1. PERSONAL DATA
According to the Act of August 29, 1997. Protection of Personal Data (Journal of Laws of 2002. No. 101, pos. 926) to inform that the personal data of our customers is stored in the data set Chocolate Bush. Personal data is collected solely for the purpose of marketing and taking orders by Chocolate Bush and processed in order to carry out economic activities of the company, conduct of promotional and advertising with the data protection requirements set out in the Act on the Protection of Personal Data

Chocolate Bush agrees to carefully store and protect personal data and not to disclose such data to third parties without your consent.

By placing an order Purchaser consents to the processing by Chocolate Bush their personal data within the meaning of the Act on the protection of personal data contained in the order form.

  1. OTHER
Regulations define rules of shopping online gallery Chocolate Bush. Placing an order is tantamount to acceptance of the provisions contained therein.

Seller reserves the right to change these regulations.

In matters not provided for herein shall be governed by the Civil Code, the provisions of the Act of March 2, 2000. On the protection of consumer rights and liability for damage caused by dangerous products as well as the provisions of the Act of 29 August 1997. Protection of Personal Data .